Direct To Consumer 2 Hour Audit

I offer a 2 hour complimentary DTC Audit. I will review any aspect of your DTC business you are interested in having reviewed:

  • Website Design and User Experience: I will review your site and look at user experience, overall design and flow and shopping cart experience. Will look across desktop, mobile and tablet.
  • Website Analytics: If you have Google Analytics or other analytics installed on your site, will ask for permission to view your account and create a report on visitors, referrals and general usage of your site. Report depth will depend on how your analytics are set up.
  • E-Mail Marketing: If you currently are sending out e-mails, I will review past e-mail efforts for design and and content. I will review any analytics you may have on past campaigns and help create a calendar if not already available.
  • Social Media: Review all social media platforms you are currently engaged with and review posts, images and insights available and make any suggestions on improving publishing, engaging and listening.
  • Wine Club Processing/Support: Review your Wine Club work flow process from start to finish to see if any improvements are needed to ensure a smooth and timely club run. Make sure club members are getting the help they need and contacted for updates.
  • E-Mail/Phone Customer Support: Review your e-mail and phone support experience for wine club members, customers/visitors.
  • SEO Analysis: Review your site for organic search improvements.
  • Mystery Shop: Evaluate your tasting room experience with mystery shops. You decide what aspects to “shop” and a full report is provided on each shop. (additional costs apply)

Let me know which areas of your DTC business you would like audited and I will contact you to get started!

You can immediately set up a 30 minute introductory phone call to discuss what you would like covered in the 2 hour audit. If you have any questions before you set up the phone call, you can call or fill in the contact form below.

 

 

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